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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nathan Bays

Nathan Bays

October 29, 2024

5  out of  5
rating by Nathan Bays
"Every other place was outrageous, Kasey With Kasey crafts state farm saved me TONS, also gave me some great discounts and made it to where I now don’t have to worry about me my wife or future son and if (I hope it never happens) something was to ever happen to me or my wife our son will be covered and added in the 24/7 roadside assistance all for only $126 a month, you can’t beat that"
We responded:
"Nathan, thank you for your 5 star review! I'm glad to hear you are satisfied with your coverage. I'm grateful I had the opportunity to assist with your insurance needs. If you ever have any questions or need anything else please give me a call. - Kasey Crafts, Agent "
Profile photo of Dolline Roth Taylor

Dolline Roth Taylor

October 28, 2024

5  out of  5
rating by Dolline Roth Taylor
"Was very helpful"
We responded:
"Dolline, thank you for your 5 star review! It was great talking with you this morning. I appreciate the opportunity to assist you with your insurance needs. Please give me a call if you ever need anything else.- Kasey Crafts, Agent "
Profile photo of Kyndle Stidom

Kyndle Stidom

October 10, 2024

5  out of  5
rating by Kyndle Stidom
"Very nice and helpful with explaining everything. 10/10 recommend"
We responded:
"Thank you for choosing State Farm! We appreciate customers like you and are grateful for the opportunity to assist. If you ever have any questions or need anything else please give us a call. - Kasey Crafts, Agent "
Profile photo of tiffany carter

tiffany carter

September 11, 2024

5  out of  5
rating by tiffany carter
"Great service and got me the best rate!"
We responded:
"Tiffany, thank you for your 5 star review! We always try to get the best price possible for our customers. If you ever need anything else please feel free to reach out. - Kasey Crafts, Agent "
Profile photo of Tina Shank

Tina Shank

September 4, 2024

5  out of  5
rating by Tina Shank
"He was excellent. Everything ready to give the quote. Spoke to one person to get it completed. His know how was beyond perfect."
We responded:
"Tina, thank you for your 5 star review! We appreciate you and the opportunity to help with your insurance needs. Please give us a call if you ever need anything else. - Kasey Crafts, Agent "
Profile photo of Ann Kessler

Ann Kessler

August 29, 2024

5  out of  5
rating by Ann Kessler
"Mr. Rahim was very patient and understanding with my needs on my quote for my car insurance. Thank you."
We responded:
"Ann, thank you for your 5 star review! I'm glad to hear you had a good experience. Rahim does a great job. Please let us know if you need anything else in future. -Kasey Crafts, Agent"
Profile photo of Johnny Williams

Johnny Williams

August 23, 2024

5  out of  5
rating by Johnny Williams
"Great service. Great communication."
We responded:
"Johnny, thank you for the 5 stars! We appreciate your business and hope to serve you for many years to come. Please give us a call if you ever need anything. - Kasey Crafts, Agent "
Profile photo of Andie McDonald

Andie McDonald

August 13, 2024

5  out of  5
rating by Andie McDonald
"Rahim has been so helpful and has great customer service and communication!"
We responded:
"Andie, thank you for your 5 star review! Rahim does a great job. Please give us a call if you ever need anything else- Kasey Crafts "
Profile photo of Frank stevens

Frank stevens

August 1, 2024

5  out of  5
rating by Frank stevens
"Kasey Crafts saved me a ton of cash with State Farm over Allstate! I was a long time Allstate customer. Very happy to make the switch. Thank you sir!"
We responded:
"Frank thank you for your awesome review! I'm glad you are happy with your policies. If you ever need anything else we are here to help! - Kasey Crafts "
Profile photo of Danise Whitlock

Danise Whitlock

July 26, 2024

5  out of  5
rating by Danise Whitlock
"Raymond was very kind and helpful on the phone. I appreciated his help"
We responded:
"Danise, thank you for the 5 stars! Raymond does a great job. "
Profile photo of Olivia Knight

Olivia Knight

July 9, 2024

5  out of  5
rating by Olivia Knight
"Very friendly and helpful!!"
We responded:
"Olivia, thank you for your review! I'm glad you had a great experience. We appreciate customers like you and hope to continue to serve you for years to come. - Kasey "
Profile photo of Nathan Buchanan

Nathan Buchanan

July 9, 2024

5  out of  5
rating by Nathan Buchanan
"Was very helpful with finding me the cheapest coverage possible even explained the things I didn't know better"
We responded:
"Nathan, thank you for your review! We appreciate the opportunity to help you with your insurance needs. We hope to continue to fill that need for years to come! - Kasey "
Profile photo of Tiesha Edwards

Tiesha Edwards

July 6, 2024

5  out of  5
rating by Tiesha Edwards
"I tell you it was like God sent Kasey the greatest agent I ever met. He was pleasant, geared toward the customer needs and engaging. I believe he caters to understanding what the customer needs and follow through. Thank you, Kasey"
We responded:
"Tiesha, thank you for your amazing review! Our office would be nothing without great policyholders like you. Please reach out if you need anything at all 304-885-0284"
Profile photo of Joshua Blackshire

Joshua Blackshire

July 1, 2024

5  out of  5
rating by Joshua Blackshire
"Nice polite. Nice insurance company. Well recommend."
We responded:
"Josh, we are pleased you had such a great experience. We appreciate you and the opportunity to help with your insurance needs. Thank you for being apart of the State Farm family! - Kasey "
Profile photo of Michael Taylor

Michael Taylor

July 1, 2024

5  out of  5
rating by Michael Taylor
"I called to review options on UTV coverage. Raymond was thorough in quick review and options provided. Great experience thank you"
We responded:
"Michael, thank you for your kind review! Our goal is to provide top-notch service and your satisfaction is our priority. We are pleased you had such a great experience. If you ever need assistance in the future our team is here for you! - Kasey "
Profile photo of Zak Dymock

Zak Dymock

June 28, 2024

5  out of  5
rating by Zak Dymock
"Professional, and attentive"
We responded:
"Zak, thank you for your feedback! "
Profile photo of Marissa Daniel

Marissa Daniel

June 28, 2024

5  out of  5
rating by Marissa Daniel
"I recently called to inquire about getting service, as I’m actively looking for new car insurance. Ray is the representative who assisted me and was extremely helpful providing all the necessary details for what I needed to know! He had some of the best quotes I have heard of while shopping around."
We responded:
"Marissa, thank you for your kind review! We appreciate you! "
Profile photo of Miranda Smith

Miranda Smith

June 11, 2024

5  out of  5
rating by Miranda Smith
"Excellent communication and very professional. Highly recommend this State Farm location!"
We responded:
"Thank you for your 5 star review! We appreciate it! "