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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Collin Hymiller

Collin Hymiller

November 18, 2025

5  out of  5
rating by Collin Hymiller
"As a first time home buyer, I made a call to get a quote on home insurance. Tom helped me get the best deal and gave me all of the information I needed quickly and kindly. Thank you!"
We responded:
"Collin, thank you for your 5 star review! Tom does an excellent job. We are grateful for the opportunity to serve your insurance needs and are happy to hear you are pleased with the price and service.- Kasey Crafts, Agent "
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Reincarnation # World wide

November 14, 2025

5  out of  5
rating by Reincarnation # World wide
"This guy is a professional. He listens well and he made sure to follow up and provide the greatest customer service possible. Definitely an asset."
We responded:
"Thank you for your 5 star review! We are grateful for the opportunity to serve your insurance needs. Please give us a call if you ever need anything else! -Kasey Crafts, Agent "
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Ms H.

November 8, 2025

5  out of  5
rating by Ms H.
"Great experience! Professional and personable and very easy to work with. Thank you !"
We responded:
"Ms. H. thank you for your 5 star review and thank you for choosing State Farm! We are happy to hear you have been pleased with your experience and hope to continue serving your insurance needs for many years to come. -Kasey Crafts, Agent "
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Lee Rubino

October 27, 2025

5  out of  5
rating by Lee Rubino
"Excellent agent named Kasey . Would recommend everyone that’s looking for good insurance and a good agent ."
We responded:
"Lee, thank you for your 5 star review! We appreciate your feedback and look forward to you as a customer! -Kasey Crafts, Agent "
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Jerome Nice

October 22, 2025

5  out of  5
rating by Jerome Nice
"Kasey Crafts did an awsome job with my qoute. Very friendly easy to switch would recommend to friends and family."
We responded:
"Jerome, thank you for your 5 star review! We are glad you had a positive experience and look forward to having you as a customer! -Kasey Crafts, Agent "
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Steve Houdek

October 18, 2025

5  out of  5
rating by Steve Houdek
"After having been with the same insurers for over a decade, we decide to shop. They were friendly, attentive, and saved us a ton of money!"
We responded:
"Steve, thank you for your 5 star review! We are grateful for the opportunity to serve your insurance needs and we are happy to hear you are pleased with the savings! -Kasey Crafts, Agent "
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Todds Anderson

October 16, 2025

5  out of  5
rating by Todds Anderson
"A pleasant surprise. Kasey is a refreshing change to the stereotypical insurance representative. Extremely knowledgeable and diligent. Cut my motorcycle insurance in half and lower my homeowners premiums. Call this guy! You won’t regret it! Believe me."
We responded:
"Todd, thank you for your 5 star review! We are glad you are happy with the prices and the service. We are looking forward to serving your insurance needs! -Kasey Crafts, Agent "
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cindy allman

September 4, 2025

5  out of  5
rating by cindy allman
"Kasey was very kind and helpful."
We responded:
"Cindy, thank you for your 5 star review! We are glad you had a positive experience. Please let us know if you need anything else. 304-885-0284 - Kasey Crafts, Agent "
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Mona Grow

September 4, 2025

5  out of  5
rating by Mona Grow
"Kasey was patient with us very nice and helpful"
We responded:
"Mona, thank you for your 5 star review! We appreciate the opportunity to assist with your insurance needs. -Kasey Crafts, Agent "
Profile photo of Kristina Morgan

Kristina Morgan

September 2, 2025

5  out of  5
rating by Kristina Morgan
"Incredibly happy with the personalized and professional service I received from Kasey. He was so easy to work with and made the dreadful process of obtaining an insurance quote a breeze, and he was able to offer me better policies for much less than I was paying!"
We responded:
"Kristina, thank you for your 5 star review! I appreciate the opportunity to assist with your insurance needs and look forward to having you as a customer. - Kasey Crafts, Agent "
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Kim S

August 28, 2025

5  out of  5
rating by Kim S
"Kasey was very easy to engage with and listen to the options State Farm had for my car and home insurance needs. In fact, I was hesitant to even do business with this agency because of the terrible impression State Farm left upon me over 35 years ago at the age of 16. State Farm dropped my family’s insurance due to a car accident claim of one of my siblings under my family’s car policy. Kasey’s customer service, knowledge, patience, assurance and the amount of $$$ I’m saving by switching plus added life insurance, definitely played a major role in deciding to give State Farm my business. Also love the fact that Stare Farm has been an early and large investor in the expansion of woman’s basketball leagues. I’m extremely excited about this new business partnership with Kasey and State Farm."
We responded:
"Kim, thank you for you kind review. We do our best to ensure a positive experience and are happy you have chosen State Farm. We look forward to having you as a customer! Please reach out with any questions and we will be available to help. 304-885-0284 - Kasey Crafts, Agent "
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Jasper Dingess

July 24, 2025

5  out of  5
rating by Jasper Dingess
"Excellent service"
We responded:
"Jasper, thank you for your 5 star review! Please let me know if you need anything else. - Kasey Crafts, Agent "
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Angela Judy

July 22, 2025

5  out of  5
rating by Angela Judy
"Rockstar of the day!"
We responded:
"Angela, thank you for your 5 star review! We appreciate the feedback. You are right Sydney is a Rockstar! -Kasey Crafts, Agent "
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Derek L

June 30, 2025

5  out of  5
rating by Derek L
"Great deal got my insurance down a great deal for me thanks"
We responded:
"Derek, thank you for your 5 star review! We appreciate the opportunity to assist with your insurance needs. I am glad to hear you are happy with the price and service. - Kasey Crafts, Agent "
Profile photo of Alicia Hurrey

Alicia Hurrey

June 7, 2025

5  out of  5
rating by Alicia Hurrey
"Amazing service! Friendly and quick response. They saved my family a ton of money! I would highly recommend them to anyone! Raymond was amazing to work with."
We responded:
"Alicia, thank you for your feedback! Raymond does a great job. Please let us know if you need anything else. - Kasey Crafts, Agent "
Profile photo of Lavinia Jackson

Lavinia Jackson

June 5, 2025

5  out of  5
rating by Lavinia Jackson
"Raymond was very helpful and informative. He guided me through each and every aspect of my policy."
We responded:
"Lavinia, thank you for your 5 star review! We appreciate the opportunity to serve you with your insurance and financial services needs! - Kasey Crafts, Agent "
Profile photo of Doane Poole

Doane Poole

April 15, 2025

5  out of  5
rating by Doane Poole
"Kasey was very professional and very friendly, and saved me quite a bit on an auto/home/umbrella policy bundle. I am a very satisfied customer."
We responded:
"Kevin, thank you for your 5 star review! We are excited to have you as a customer and look forward to serving you for years to come. -Kasey Crafts, Agent "
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Gary Gruenwald

January 6, 2025

5  out of  5
rating by Gary Gruenwald
"Kasey is very professional and knowledgeable. He was very helpful to us. Great service!!"
We responded:
"Gary, thank you for your kind review! I am grateful for the opportunity to assist with your insurance needs. Please give me a call if you ever need anything else! 304-885-0284 -Kasey Crafts, Agent "
Profile photo of Crystal Moran

Crystal Moran

November 22, 2024

5  out of  5
rating by Crystal Moran
"Kasey was extremely pleasant to work with. He was quick to make comparisons and saved me over 600 dollars a year just in homeowners insurance and coverage was the same as my other company. I have already recommended him and will continue to do so! Thank you so much for all of your help!"
We responded:
"Crystal, thank you for your 5 star review! I am happy you had a good experience and that you are pleased with the savings. If you ever need anything else please give me a call. - Kasey Crafts, Agent "
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Nathan Bays

October 29, 2024

5  out of  5
rating by Nathan Bays
"Every other place was outrageous, Kasey With Kasey crafts state farm saved me TONS, also gave me some great discounts and made it to where I now don’t have to worry about me my wife or future son and if (I hope it never happens) something was to ever happen to me or my wife our son will be covered and added in the 24/7 roadside assistance all for only $126 a month, you can’t beat that"
We responded:
"Nathan, thank you for your 5 star review! I'm glad to hear you are satisfied with your coverage. I'm grateful I had the opportunity to assist with your insurance needs. If you ever have any questions or need anything else please give me a call. - Kasey Crafts, Agent "
Profile photo of Dolline Roth Taylor

Dolline Roth Taylor

October 28, 2024

5  out of  5
rating by Dolline Roth Taylor
"Was very helpful"
We responded:
"Dolline, thank you for your 5 star review! It was great talking with you this morning. I appreciate the opportunity to assist you with your insurance needs. Please give me a call if you ever need anything else.- Kasey Crafts, Agent "
Profile photo of Kyndle Stidom

Kyndle Stidom

October 10, 2024

5  out of  5
rating by Kyndle Stidom
"Very nice and helpful with explaining everything. 10/10 recommend"
We responded:
"Thank you for choosing State Farm! We appreciate customers like you and are grateful for the opportunity to assist. If you ever have any questions or need anything else please give us a call. - Kasey Crafts, Agent "
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tiffany carter

September 11, 2024

5  out of  5
rating by tiffany carter
"Great service and got me the best rate!"
We responded:
"Tiffany, thank you for your 5 star review! We always try to get the best price possible for our customers. If you ever need anything else please feel free to reach out. - Kasey Crafts, Agent "
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Tina Shank

September 4, 2024

5  out of  5
rating by Tina Shank
"He was excellent. Everything ready to give the quote. Spoke to one person to get it completed. His know how was beyond perfect."
We responded:
"Tina, thank you for your 5 star review! We appreciate you and the opportunity to help with your insurance needs. Please give us a call if you ever need anything else. - Kasey Crafts, Agent "
Profile photo of Ann Kessler

Ann Kessler

August 29, 2024

5  out of  5
rating by Ann Kessler
"Mr. Rahim was very patient and understanding with my needs on my quote for my car insurance. Thank you."
We responded:
"Ann, thank you for your 5 star review! I'm glad to hear you had a good experience. Rahim does a great job. Please let us know if you need anything else in future. -Kasey Crafts, Agent"