State Farm® Insurance Agent Kasey Crafts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tori Dodrill
June 9, 2026
"I was initially nervous about applying for renters and auto insurance for the first time, but Tom made the process easy to understand. He was extremely patient in explaining everything and was kind to me through this learning process. Highly recommend Tom and State Farm."
"Tori, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Kasey Crafts’s Team is just a call or email away!"
Cameron Renaud
May 28, 2026
"Elijah was very helpful I would definitely recommend him to anyone looking for insurance! He went above and beyond my expectations!"
"Thank you so much for the 5-stars, Cameron! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Kasey Crafts’s Team anytime."
Alysia Kreider
May 28, 2026
"Elija was extremely helpful and courteous when setting up my home owners and auto insurance policies."
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Kasey Crafts’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
José Guillermo Villacorta
May 21, 2026
"Thank you so much for your help today matthew, Very good job on your part, you helped me a lot with my needs."
"We appreciate your review, José. We are so happy that you had such a wonderful experience with State Farm Agent Kasey Crafts’s Team here in Charles Town ! "
Anna Skoug
May 15, 2026
"Tom was great and helped meet my current coverage."
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Melody
May 11, 2026
"Tom was helpful and able to work well with my schedule. He answered questions well forwarded information needed in a timely manner. He is professional and easy to work with!"
"Thank you for your thoughtful 4-star review, Melody. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kasey Crafts’s Team. Should you have any suggestions on how we can improve further, please do not hesitate to share your feedback. "
Stephanie Allen
May 1, 2026
"Amya did a great job handling everything while saving me some money. I will definitely tell people that State Farm is the way to go."
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Kasey Crafts’s Team here in Charles Town . "
Getum Verb
April 29, 2026
"Very helpful happy for the opportunity"
"Getum, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Kasey Crafts’s Team is just a call or email away!"
JANET SNELLGROVE
April 28, 2026
"Tom was very pleasant and patient. He made sure I understood coverage and costs and options. Thanks again, Tom."
"JANET, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Kasey Crafts’s Team here in our Charles Town office. "
dakota dunlap
April 21, 2026
"Amya was magnificent showed me geico sucks and lowered my rates significantly!! Call em you might be surprised!!"
"dakota, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Kasey Crafts’s Team!"
Charlette Turner
April 15, 2026
"Thomas was very pleasant and professional. He explained every detail to me regarding home and auto insurance."
"Charlette, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Kasey Crafts’s Team is just a call or email away!"
Megan Aylor
April 1, 2026
"Amazing service, and cost friendly as well."
"Thank you for the amazing review, Megan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Thomas Jenkins
March 20, 2026
"State Farm provided auto insurance thats less than All State"
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Brittany Amaya
March 19, 2026
"Amya made things super quick and simple! She explained everything thoroughly."
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kasey Crafts’s Team. "
Diane Cooper
March 18, 2026
"I called to get a quote for home, car and life insurance with Amya montero and she was very pleasant very helpful in answering all my questions not to mention helping me with cancellation of my other policies and an awesome quote that I couldn’t turn down had and amazing experience,her patience was phenomenal .."
"Thanks so much for the fantastic rating, Diane! We are so glad you had a positive experience with us here on State Farm Agent Kasey Crafts’s Team. If there is anything we can do for you in the future, just give us a shout! "
Mike Friedl
February 24, 2026
"Kasey and Tom are very responsive, easy to deal with and provide great service. Give them a try!"
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
cole spence
January 19, 2026
"Tom was very professional and really went the extra mile to make sure I knew exactly what I was purchasing and what the coverages were. I highly recommend him for any insurance needs!"
"Thank you for the fantastic review, cole! We are always here to help with your insurance needs here in Charles Town . "
Angela Lacoy
January 13, 2026
"Taylor is so sweet and amazing! Thank you so much!"
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Charles Town to know that you had such a wonderful experience with us here on State Farm Agent Kasey Crafts’s Team. Thank you so much for the 5-stars, Angela! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Kasey Crafts’s Team anytime. "
Chris Parkerr
January 7, 2026
"Excellent working with Tom. He accomplished everything in a truly professional and timely manner!"
"Chris, thank you for your 5 star review! I am happy to hear working with Tom made your experience great. We always strive to provide exceptional service and look forward to serving your insurance needs. -Kasey Crafts, Agent "
Erica Jones
January 7, 2026
"Best ever !!!!"
"Erica, thank you for your 5 star review! I am glad to hear you had a positive experience. If you ever need anything else don't hesitate to reach out 304-885-0284- Kasey Crafts, Agent "
Betty Webb
January 6, 2026
"Tom is I awesome he has done his job to the fullest and helped me at the max he is very appreciated thank you very much"
"Betty, thank you for your 5 star review! Tom does a great job. We are grateful for the opportunity to earn your business and look forward to serving your insurance needs. - Kasey Crafts, Agent"
Jorge O.
January 5, 2026
"He was very helpful with all the information and good customer service"
"Jorge, thank you for your 5 star review! We appreciate the opportunity to assist with your insurance needs and look forward to having you as a customer. - Kasey Crafts, Agent "
Ruth Coleman
December 19, 2025
"Tom was professional, prepared to answer my questions and to do a little research when necessary. He was knowledgeable, polite, and accommodating. He took care of the payment for my car insurance. He also helped me add a renters insurance policy that fits my needs and calms my concerns. So now I don't worry about the "what ifs" because I am covered."
"Ruth, thank you for your 5 star review! Tom does a great job for our customers. We appreciate your business and are grateful for the opportunity to assist with your insurance needs. - Kasey Crafts, Agent "
Ra'Asia Uddin
December 17, 2025
"He worked very efficiently and made sure to keep in touch with me frequently. Thank you so much Tom 😊"
"Ra'Asia, thank you for your 5 star review! Tom does a great job. We appreciate the opportunity to assist with your insurance needs. Thank you for choosing State Farm. - Kasey Crafts, Agent "
Collin Hymiller
November 18, 2025
"As a first time home buyer, I made a call to get a quote on home insurance. Tom helped me get the best deal and gave me all of the information I needed quickly and kindly. Thank you!"
"Collin, thank you for your 5 star review! Tom does an excellent job. We are grateful for the opportunity to serve your insurance needs and are happy to hear you are pleased with the price and service.- Kasey Crafts, Agent "